Frequently Asked Questions
Everything you need to know about your MyDesignation experience.
How do I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'Order Status' section on our website.
What is the return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How do I ensure I pick the right size?
Every product page features a detailed size chart. We recommend measuring a similar garment you already own and comparing it to our chart for the perfect fit.
How long does shipping take?
Standard shipping usually takes 3-5 business days for metro cities and 5-7 business days for other locations. Custom-made or pre-order items may take slightly longer.
What should I do if I receive a damaged product?
If you receive a defective or damaged item, please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange a free replacement.